“Life is too important to be taken seriously.”
-Oscar Wilde
Stull WordWorks is a commercial freelance writing company that provides writing, editing, and communications support for corporations, small businesses, and non-profit organizations. Capabilities include speechwriting, web content, blogs, feature articles, white papers, marketing and public relations materials. Call Erica at 303-840-4207.
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“Life is too important to be taken seriously.”
-Oscar Wilde
Presented for your reading pleasure, a selection of time-wasters from the Stull WordWorks vault.
"The Rubber Ceiling" appeared weekly in the Rocky Mountain News business section from 1997 to 2007. The column covered corporate life and the world of the working mother. Erica wrote the column under a pen name, Erica Heath, to protect the privacy of family, friends, and employers.
Here's a sampling of lessons in customer service, learned the hard way.
Customer Service and the Armhole Effect
Customer Service: the Real FAQ